FAQ

Questions about London Hotel Concierge

Everything property managers ask before going live.

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Which property types do you support? +

Boutique hotels, aparthotels, serviced apartments and vacation rentals — each with its own service checklist.

Is it London-only? +

Yes. This platform is London-only and does not include any other destination content.

How do guests access it? +

Guests use a branded mobile link or QR code. No app download or complicated registration required.

Does the AI invent information? +

No. The AI uses approved London content and official sources, and never invents hours, prices, tickets or transport times.

What about privacy? +

The platform is built for UK GDPR, the Data Protection Act 2018 and PECR, with guest access and deletion controls.

Which integrations are live? +

Cloudbeds is available. Others are marked Planned or Not Connected, with manual or CSV fallbacks.